Presented here are a selection of white papers on a variety of topics that I thought might be interesting or useful. Due to copyright considerations of the original authors, it's only possible to supply links to the source, rather than the documents themselves. You may need to register in order to download in some cases.
Experian QAS Resources - very good source of a range of data quality and related papers and research. Specific sections and documents that are well worth reviewing include:Solving the mystery of customer lifetime value
How To Deliver A Compelling Data Quality Business Case (not actually a white paper but a blog post)
Other general source of white papers:
Business Software.com - business software solutions
Silverpop - B2B marketing & lead Management